Black Friday 2014 had some interesting results, especially if you run a fulfillment business. Consider the following for your business, especially for when the next Black Friday comes along:
Black Friday is all about shopping and you need to be prepared; this means distributing all your direct marketing, both digital and print, well in advance. It’s important to advertise all of your promotions so it’s clear what you’re offering.
It’s fall and now is the time to refocus on your fulfillment center—and the opportunities doing so provides.
Aside from the usual savings and promotions you could be offering at this time of year, there are also some new fulfillment trends you can take advantage of as well. Here’s all you need to know.
Like the shops putting out harvest displays or cutouts of Santa, your fulfillment marketing strategy has to be holiday-centric.
The worst thing that can happen in any business, including product fulfillment, is a failure to meet the needs of clients. But what many in product fulfillment don’t know is that there are many tools in place to ensure this never happens and that customer order fulfillment is always met.
Over the last few years, a lot of surveys have been conducted to see where product fulfillment businesses are failing, analyzing everything from online fulfillment to direct mailing services.
In product fulfillment, errors are just another part of the business. There are so many parts to a high-functioning product fulfillment business that things are just bound to go wrong at least once along the way.
If this happens to you, you need to be ready to act. By incorporating the philosophy of a business analyst, you can obtain a better idea of how to fix errors in your product fulfillment business and improve the company’s efficiency overall.
In product fulfillment, it can be challenging to keep up with current technology. However, this doesn’t have to be a chore. Here’s what you need to know about digital assistance programs that can help make it easier to manage your business and please your clients.
If you’re planning an overhaul of your product fulfillment business’ e-fulfillment services zero in on specific areas where a digital assistance program could improve operations.
Blogs continue to replace newspapers and newsletters to the point that marketing programs at colleges and universities are offering courses on them, as well as the rest of social media. As a fun and creative way for a business to promote themselves, knowledge about how to incorporate a blog into your product fulfillment operations is essential.
It’s difficult to say which blog site or interface to use, as each service, such as Blogger and WordPress, has advantages, so research each thoroughly to see which best compliments your business and skills.
Even if your line of products is successful, there will occasionally be the need to change the lineup, both to appease your clients’ changing tastes and to broaden your business’ options.
However, changing your product lineup should be done after some careful consideration. Namely, you need to think in terms of what is feasible and what your clientele’s preferences are.
Products are always on the move, which means things will go wrong along the way. This could be a defect in its production at the factory, an organic component expiring, or damage while being shipped.
In product fulfillment, successful delivery of products is the lifeblood of a business. That’s why if a client orders something and it turns up damaged, you can bet there will be a complaint. And if that happens, it’s up to you to rectify it.
Dealing with damaged and defective products begins and ends with your shipping and logistics solutions. Based on these, your business will either have to mitigate the problem itself or pass the problem off to a third party.
Proper order fulfillment and a good processing system that provides order confirmations and invoices are necessities. With today’s reliance on digital media, electronic invoices and/or receipts sent to clients via e-mail are the ideal forms of shipping confirmation. Clients should also be provided with tracking information so they can keep tabs on where their product is, even if you are using mailing fulfillment services.
It also helps to have some sort of insurance policy prepared for when products get lost, stolen, or damaged while in transit. A lot of businesses include this as a mandatory part of their service fees while others make it optional.
When it comes to other damage or errors, sometimes you’ll have no choice but to fix the problem on your own. For example, if there were issues with your kitting assembly and a client didn’t get what they were supposed to, send it to them with an extra gift, such as coupons, as compensation and to apologize for the error. And if the product is damaged once they receive it, be ready to have it sent back for inspection and have the means to refund fees quickly.
In fact, giving the clients options on how they want to have products shipped, including the aforementioned optional insurance, is a good way to properly handle any damage that could happen. Also, by placing the decision in the hands of the client, less blame can be placed on your business if there are any problems.
Bad things can happen and products can get broken mid-delivery, but you can overcome this by working out your shipping methods for product fulfillment in advance.
Need solutions to your product fulfillment problems? APS Fulfillment, Inc. has the knowledge and services to make your direct mail and product fulfillment ventures more successful. Contact APS Fulfillment, Inc. by e-mail at [email protected], visit their web site at www.apsfulfillment.com, or phone at (954) 582-7450.
With product fulfillment it’s vital to ensure that a high standard of quality is maintained. This is especially true with e-commerce fulfillment. While e-commerce can be difficult, a strong e-commerce system can be a great source of income for any product fulfillment business. Here are some things to consider if you want to implement quality e-commerce.
Your e-commerce efforts should begin immediately after you’ve established your product fulfillment business’ web site.
Many small communities pride themselves on their independent businesses. This ideology is understandable, as many retail chains appear to lack the heart and individuality of mom-and-pop stores. Modern technology hasn’t helped in this regard, as now you can buy everything online without any human interaction.
However, this doesn’t have to apply to a product fulfillment business. Not only can product fulfillment display a lot of personality, but by showing that quaint humanity to clients, you may be able to generate greater profits.
Six Insider Secrets to Save Time and Money
with Your Product Fulfillment
We'll e-mail you our Free Special Report and keep you posted on how APS can help you save time and money with your product fulfillment with our free e-letter, Fulfillment Best Practices, sent to your inbox regularly.
You can opt-out any time. Privacy Policy
