On-demand CD and DVD fulfillment services give online merchants and media companies the flexibility to manage orders in an efficient manner and at an affordable rate. These businesses no longer need to be burdened with determining stock, and instead they can create a system where CDs and DVDs are printed and shipped at the customer’s request. Businesses are able to operate on a pay-as-you-go scale, meaning they only pay for the CDs and DVDs that have been ordered.
Things to Look for Before Hiring a CD and DVD Fulfillment Company
There are a few must-haves for any CD and DVD fulfillment company. Some of the most important include the following:
Partnership with UPS, FedEx, or Other Shipping Service
It’s important that the fulfillment company you work with already has an established partnership with a respected shipping company. This will benefit your business with savings on bundle shipments and shows that the fulfillment company is experienced.
Experience in Handling DVDs, CDs, and Media Items
You need to know if they’ve done this before. Has this fulfillment company specifically handled CDs and DVDs and can they provide any insight on their process? Maybe they have unique means of improving the fulfillment process that will better your current system.
Fulfillment Center’s Terms and Conditions
You want to know precisely what you’re signing up for. Will you be required to sign a long-term contract or is this a pay-as-you-go deal? Are there any minimum and maximum storage costs and how are those storage costs calculated? You don’t want to get stuck in a bad situation or be surprised by a condition that wasn’t immediately made clear, so ask the right questions and read the agreement carefully.
Effective Returns Management Service
Returns are a part of business and it’s necessary that the fulfillment company you work with understands your return policies and can inspect and process items carefully.
Phone, Email, Customer Support Services
This is crucial. The fulfillment company you choose should be able to handle all of your inquiries before and after you sign a contract. And if you are asking them to manage your customers as well, then they must be comfortable enough with your products and your guidelines to effectively manage your customers with few incidents.
Inventory and Orders Tracking
The software a fulfillment company uses to process orders is key. They should be able to sync their software with your website so they are immediately alerted when an order comes through. Your business should also be able to access their software, and customers should have transparency when it comes to tracking their orders.
Additional CD and DVD Fulfillment Services
Whoever you partner with, they should have the capacity to offer additional services such as:
- Kitting and assembly
- Domestic and international shipping
- Direct mailing
All of these are part of what makes a fulfillment service cohesive and functional. APS Fulfillment, Inc. offers all of these services to our clients. We work with small- and medium-sized businesses looking to expand or improve their fulfillment system. Our team is experienced and skilled at evaluating each of our client’s needs and creating fulfillment strategies that enhance business. You can learn more about APS Fulfillment’s CD and DVD fulfillment services by clicking here.