When it comes to product fulfillment, it’s all about the clients. Rock stars answer to fans, politicians work for citizens, and product fulfillment pros deliver to their clients. The clients are the bread and butter of any product fulfillment business. Period.
In a perfect world, it would always be easy to make clients happy and deliver great services to them time and again. But some product fulfillment pros either lose track of their goals in terms of delivering great service or don’t know exactly how to do it to sustain their businesses.
In product fulfillment, there are a lot of jobs. Stocking and delivering products; canvassing for new clients; handling client complaints, supplier issues, and international shipping matters—you get the idea. In fact, you’ve probably been involved in them.
In product fulfillment, there’s no place for hucksters. Sure, there are a lot of so-called product fulfillment pros who have all kinds of get-rich ideas. But not only is this morally questionable and a terrible way to trick the public, it really misses the point of good business: to keep a roster of dedicated clients who will return to purchase your well delivered goods and services, again and again.
Disorganization. Whether you’re a student sifting through term-paper research books or the spring-cleaning homeowner, you know what it’s like when you are working with simply too much stuff. And that situation can be applied to product fulfillment, too. You can accumulate such an excess of material, and in no time you realize just how disorganized it all is.
