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We live in such a high-tech world that it can be overwhelming. Everything’s on the Internet and is compressed into micro-micro processors. Many of the futuristic ideas predicted in early twentieth century sci-fi magazines have come true. But, despite how overwhelming it can be, this high-tech culture isn’t always a bad thing. There are a lot of tools out there that can squeeze big tasks down into small, more manageable ones. If you have issues with your product fulfillment business, it’s worth incorporating new technology to help make your business more efficient. Let’s face it: there’s a lot to organize...

You’ve likely experienced the good, the bad, and the ugly in customer service. There are those product fulfillment professionals who deliver the good customer service that makes you want to come back for more, those who deliver lukewarm-to-tepid customer service, and then those who don’t care and just manage to stagger through their jobs half-heartedly. Obviously, the first is the role model to follow, but a lot of the time, product fulfillment never manages to get client services under their belts quite right. If you are one of the pros who never fully mastered customer service, there’s no shame in...

When they hear the word “salesperson,” a lot of people’s eyes widen in horror. And often this stigma is well-founded—their experiences of being nearly accosted by overly smiley and well-dressed product pushers in shops, or even getting trapped by a seller in a phone call, has provided them with a bad perception of sales overall. In product fulfillment, the area of sales is, for better or worse, a key part of your job. You have to sell your products in order to generate success for yourself. But while the other sales professionals are relentlessly chasing or hounding prospective leads, you...

When you acquire clients for your product fulfillment business, you get to experience how good it feels to make a sale to real people who are genuinely interested in the products that you pride yourself in having. That’s a great feeling, and in order to keep experiencing that feeling and staying in-play with the product fulfillment game, you have to inspire your clients to keep coming back for more. Obviously, this means producing a catalog line in which you can continually showcase your goods to the public. These little books—in paper or electronic format—of products and their descriptions will draw...

With product fulfillment, there’re usually two universal sizes for operating: big and bigger. Whether you’re dealing with large-order products or adding to your client lists, bigger really is better with product fulfillment services. In a sense, bigger is the only way to run your business properly because handling large numbers keeps your business efficient and creates a great reputation for your business in the long run. But to handle these great quantities of products and clients, a professional product fulfillment business has to incorporate the right facilities to meet the large-scale demand of the day-to-day business duties. (more…)

When you’re operating your own business, you never think about getting into trouble. After all, you’re no criminal. You’re just providing products to clients and collecting an income from doing that. It’s all good, and there is nothing illegal going on. Well, most of the time. In product fulfillment, there are some matters of the legal variety you have to be aware of in order to operate without any outside scrutiny. And while there aren’t many, they are certainly worth being aware of. Not abiding by the rules can result in some strict penalties that could render you with a...

When it comes to product fulfillment, it’s all about the clients. Rock stars answer to fans, politicians work for citizens, and product fulfillment pros deliver to their clients. The clients are the bread and butter of any product fulfillment business. Period. In a perfect world, it would always be easy to make clients happy and deliver great services to them time and again. But some product fulfillment pros either lose track of their goals in terms of delivering great service or don’t know exactly how to do it to sustain their businesses. (more…)

In product fulfillment, there are a lot of jobs. Stocking and delivering products; canvassing for new clients; handling client complaints, supplier issues, and international shipping matters—you get the idea. In fact, you’ve probably been involved in them. Clients love people who can provide great product fulfillment services with top professionalism. But when the services are affected by a company not focusing their efforts in the right places, that’s when a reassessment of their operations needs to be done. When you find yourself working every which way with no sense of organization, there is a problem. (more…)

In product fulfillment, there’s no place for hucksters. Sure, there are a lot of so-called product fulfillment pros who have all kinds of get-rich ideas. But not only is this morally questionable and a terrible way to trick the public, it really misses the point of good business: to keep a roster of dedicated clients who will return to purchase your well delivered goods and services, again and again. If the name of the game for you is good business, your product fulfillment practices depend on you amassing and satisfying clients more than just once. Going further, it’s up to...